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Category: FAQs

24. May 202430. July 2024

Payment Problems?

Wallet_PayApp by Sandra Leonie Ritter

Payment problems with the Leondrino Pay app are annoying and can be frustrating, but there is often a simple solution. […]

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22. November 202220. January 2023

How-to Install Your Leondrino Wallet and the Leondrino Pay App on Your Smartphone

Wallet_PayApp by Sandra Leonie Ritter

To have quick and easy access to your Leondrino Wallet, we do recommend creating a shortcut to this web application […]

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25. August 202225. August 2022

Why do I need to keep my contact details up to date?

FAQs by Sandra Leonie Ritter

In important matters, we need to reach you quickly and identify you with certainty. Therefore, up-to-date contact data from you […]

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7. October 202111. October 2021

How-to reset 2FA for your Leondrino Wallet

FAQs by Sandra Leonie Ritter

Do you want to swap your smartphone or just switch to a different authenticator app?No problem. However, you must first […]

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1. June 202110. June 2021

What are Leondrino Factor Events?

FAQs by Sandra Leonie Ritter

Leondrino Factor Events – also known as Airdrops – are special marketing events during the Initial Consumer Engagement phase where […]

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28. April 202122. November 2022

What is the difference between the Leondrino Wallet and the Leondrino Pay App?

Wallet_PayApp by Sandra Leonie Ritter

Leondrino is offering both custody services and a payment infrastructure for corporate tokens. In this context, Leondrino provides you with […]

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4. January 202122. November 2022

Sign up as Leondrino User, Open a Wallet and Connect it to Leondrino Pay App

Wallet_PayApp by Sandra Leonie Ritter

In this help article, we show you how to register as a Leondrino user and how to quickly and easily […]

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10. July 202022. November 2022

How to Connect your Smartphone with your Leondrino Wallet

Wallet_PayApp by Sandra Leonie Ritter

To connect your mobile device with your Leondrino Wallet, you need two devices. Please make sure that you have another […]

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25. May 202029. November 2022

Use Your Leondrino ID for Identification and Enjoy Benefits

Announcement by Sandra Leonie Ritter

Use your Leondrino ID to identify yourself as a Leondrino user in shops and restaurants as well as at service […]

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17. May 202018. November 2024

Login problems due to 2FA

FAQs by Sandra Leonie Ritter

Sometimes mobile devices get lost or break down or authenticator apps are deleted from the device by accident.If you experience […]

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